Mima | Customer Support Care Tips

The exterior of the cushions are made with 100% polyester. To keep them in pristine condition, simply stick to the following advice:

The carrycot mattress, the seat cushion, and the shoulder pads must be removed from the seat to be washed. We recommend that you hand wash them in lukewarm water (maximum 30ºc) with a PH neutral soap.

If you prefer to use the washing machine, remember to remove the safety harnesses first to avoid damaging them. Always use a short cycle wash for delicate garments.

Never use bleach, don’t put the cushions in the tumble dryer and remember never to iron them.

Did you know that with mima it’s easy to change the look of your stroller in order to follow the latest trends? You only have to change the color of the seat pad to another from the mima range and it will look like a whole new pushchair!

Enjoy taking your mima stroller to the beach with your family but remember to clean off the sand and the salt residue afterward so as to avoid consequential problems!

Always remove excess dirt (mud, dust…) and then clean with a damp cloth and a PH neutral cleaning agent before leaving to dry naturally.

Periodically lubricate the wheels, hinges and sliding parts using an oil or silicone based lubricant. Don’t use thick oil as it will attract dust and grit that could damage the moving parts.

Most resistant marks can be removed with a pencil eraser!

Blowing hot air from a hair dryer for 1 minute onto affected areas will restore any unsightly dents in the seat!

Liven up your stroller and give it a personal touch with this fantastic idea. Why not print a picture or photograph onto some transparent sticky back plastic to brighten up and personalize the seat pod? When you decide to change the image, just peel it away and you can begin to plan your next customized design!

To continue with the personalized theme, why not stitch polka dots, stars or other fun patterns onto the cushions?

Baby wipes are ideal for cleaning the seat, always carry them with you! When the chair is dirty after use, a quick wipe down with a baby wipe with get rid of any trace of mess!

If grease, chocolate or ketchup is spilled on the seat, it’s best to try and remove it all before it dries. To remove such stains, the best thing to do is to wipe the area with a cloth which has been soaked in a mixture of lukewarm water and a PH neutral soap.

To wash the carrycot, first remove the bottom board (but remember to put it back correctly afterwards!). Submerge the carrycot into a bath full of previously prepared lukewarm water and soap and wash by hand. While soaking, run a small bristled brush (for example a nail brush) across the surface. Rinse thoroughly and leave to dry, preferably on a grille surface so that the water can escape easily.

The carrycot will be as good as new!