FAQs

This innovative system means that the carrycot is stored within the seat unit itself. Simply unzip and remove the carrycot in as little as 15 seconds. When your baby no longer needs it, the carrycot is neatly stowed within the toddler’s seat unit without the need for extra storage.

xari or xari max can be folded when the seat is in the upright position and facing forwards. Never fold the pushchair if in carrycot mode or facing backwards.

Carseat adaptor is included in xari, xari max. Please check "What's Included" under the product page to see compatible car seat models.

Clean using a damp cloth and a mild cleaning agent. Baby wipes work perfectly. A pencil eraser can be used to eradicate more resistant marks. Small dents on the outer surface of the seat can be resolved by aiming hot air from a hair dryer to the affected area for 1 minute. Do not bleach, iron or tumble dry soft goods.

To wash the carrycot, first remove the bottom board (but remember to put it back correctly afterwards!). Submerge the carrycot into a bath full of previously prepared lukewarm water and soap and wash by hand. While soaking, run a small bristled brush (for example a nail brush) across the surface. Rinse thoroughly and leave to dry, preferably on a grille surface so that the water can escape easily. The carrycot will be as good as new!

Enjoy taking your mima stroller to the beach with your family but remember to clean off the sand and the salt residue afterward so as to avoid consequential problems! Always remove excess dirt (mud, dust…) and then clean with a damp cloth and a PH neutral cleaning agent before leaving to dry naturally Periodically lubricate the wheels, hinges and sliding parts using an oil or silicone based lubricant. Don’t use thick oil as it will attract dust and grit that could damage the moving parts.

To keep them in pristine condition, simply stick to the following advice: The carrycot mattress, the seat cushion and the shoulder pads must be removed from the seat to be washed. We recommend that you hand wash them in lukewarm water (maximum 86ºF/30ºC) with a PH neutral soap.

If you prefer to use the washing machine, remember to remove the safety harnesses first to avoid damaging them. Always use a short cycle wash for delicate garments. Never use bleach, don’t put the cushions in the tumble dryer and remember never to iron them.

Baby wipes are ideal for cleaning the seat, always carry them with you! When the chair is dirty after use, a quick wipe down with a baby wipe will get rid of any trace of mess! If grease, chocolate or ketchup is spilled on the seat, it’s best to try and remove it all before it dries. To remove such stains, the best thing to do is to wipe the area with a cloth which has been soaked in a mixture of lukewarm water and a PH neutral soap.

The mima® USA mailing address is 11151 Valley Blvd #4685, El Monte, CA 91734-0685, United States for the best in high chairs and strollers.

To contact mima® USA contact (866) 770-0056 or email at info@mimakidsusa.com. A luxury retailer for baby strollers, high chairs and more.

The official mima® kids USA website is www.mimakidsusa.com.

The official mima® kids USA website is www.mimakidsusa.com.

Introducing mima® – the epitome of style, functionality, and craftsmanship in strollers and high chairs. Originating from Spain and making its show-stopping debut at the 2009 Kind & Jugend trade show in Cologne, mima® has been setting new standards. Designed by the visionary Davy Kho, whose expertise spans design capitals like Milan, San Francisco, Amsterdam, and Paris, mima® stands as the top choice for parents who demand the very best. Trusted by parents in over 36 countries for well over a decade, mima® is available in the USA. What sets mima® apart? The iconic stroller design and patented innovation of the signature mima® xari has a compact bassinet seamlessly integrated within the stroller's seat. The mima® brand includes mima® moon 2G high chair, mima® zigi travel stroller, mima® ovi toddler suitcase, and mima® zoom balance bike.The cutting-edge design in each mima product line is born from an in-depth understanding of family needs, combining practicality with unmatched aesthetics. For modern, trend-setting parents who crave comfort, longevity, and uncompromising style, mima® is the ultimate luxury in infant products. Elevate your parenthood journey with mima®.

Contact mima® USA's Customer Service Department for more information: info@mimakidsusa.com.

Parents across the globe, in over 36 countries, have trusted mima® for their parenthood journey. The signature mima® xari stroller is designed to keep baby safe and comfortable while providing parents with a stylish product made of durable materials for longevity. Design, Innovation, and Quality are benchmark for the mima® product line. The iconic mima® xari stroller converts from newborn bassinet carrycot to a reversible toddler seat, for front facing stroller or parent facing stroller. The mima® xari baby seat pad liner is filled with thick stroller cushions, equipped with a 5-point safety harness, easy click brakes, stroller storage, and shade canopy.

mima® USA ships from several distribution centers, including those in Florida and Los Angeles, United States. Additionally, local retailers across the United States are available for orders and deliveries.

Parents across the globe, in over 36 countries, have trusted mima® for their parenthood journey. The signature mima® xari stroller is designed to keep baby safe and comfortable while providing parents with a stylish product made of durable materials for longevity. Design, Innovation, and Quality are benchmark for the mima® kids product line. The iconic mima® xari stroller converts from newborn bassinet carrycot to a reversible toddler seat, for front facing stroller or parent facing stroller. The mima® xari baby seat pad liner is filled with thick stroller cushions, equipped with a 5-point safety harness, easy click brakes, stroller storage, and shade canopy.

Yes. Mima gift cards are available for purchase in various set amounts. Gift cards are delivered by email or by SMS text message to the recipient. Select “Send as Gift” on the product page to add a personal message and your recipient’s contact information. Gift Cards only available through the mima USA online store mimakidsusa.com. Gift cards are not valid at brick and mortar retail stores. Gift cards are not valid outside of the United States. Gift cards are not redeemable for cash and can not be exchanged for cash after a purchase has been made.